Florida man Ron Cervantes join us to discuss some of the best "Florida man" tech stories. However, before diving into those tales, I had to rant about the frustrating issues I've been experiencing with my RMM provider, N-able, for the past two days. Their SSO issue prevented me from logging in and remotely supporting clients through their platform, which was a major inconvenience.
For two straight days, my RMM provider N-Able has been experiencing an SSO issue, preventing me from logging in or properly accessing client devices and endpoints. While I had alternate methods to connect with clients, it was still incredibly frustrating, especially for those who solely rely on the RMM for remote support. I empathize with those who were unable to work due to this issue. Every vendor experiences problems, but it's crucial how they respond and resolve it. I'm not happy it's gone unresolved for two days, but we'll see what happens tomorrow.
Ron attended the MSP Geek conference, which had a refreshing focus on health and wellness for those in the tech industry. Sessions covered topics like meditation, mindfulness, and avoiding burnout – aspects often overlooked in our field. It's an important discussion as we tend to neglect our well-being.
Ron is excited to welcome a new team member starting on June 3rd after her month-long break. She'll be focusing on cybersecurity, having studied business with a cybersecurity concentration. It'll be great to have that expertise on board, especially as clients increasingly prioritize cybersecurity.
=== Show Information
Website: https://www.itbusinesspodcast.com/
Host: Marvin Bee
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?
One-Time Donation: https://www.buymeacoffee.com/unclemarv
=== Music:
Song: Upbeat & Fun Sports Rock Logo
Author: AlexanderRufire
License Code: 7X9F52DNML - Date: January 1st, 2024
[Uncle Marv] (0:26 - 7:58)
Hello friends, Uncle Marv here with another episode of the IT Business Podcast powered by NetAlly. This is our Wednesday live show where we try to do a whole lot of things, share stories, tips, all in an effort to help you run your business better, smarter, and faster. Tonight, I've got Florida man, Ron Cervantes, joining me in just a bit.
And tonight we are streaming on all of the platforms. Well, not all, but we've added a platform tonight. So if you're wondering why I'm looking off to the side, not only are we streaming on YouTube, LinkedIn, and the Facebook, we have just added the X.
So if you follow the IT Business Podcast on the X platform, we are now also streaming there as well. And then of course, we're streaming live over at itbusinesspodcast.com. So we'll see how that goes.
If you guys don't watch, eh, maybe we'll stop it. So tonight we are going to talk about some of the best Florida man tech stories. We may share one or two from our own experience, but I have several that I have scoured.
And some of them go back over the years and they are some of the best Florida man stories you may have never heard. But before we get started, I want to start with my own bit of news and possibly a rant. Well, most definitely a rant.
Basically, I want to call out my RMM, my provider, Enable. Because for two straight days, it has been absolutely unbearable that people like me could not log in and remotely support customers through the platform. They have been experiencing what they call an SSO issue, single sign-on, where sometimes you can log into the platform and as soon as you log in, poof, you get kicked out.
Other times you log in and it stays up, but you can't click on a client. You can't go to a device. And other times it tells you, you're not authorized to view this page.
Now, I was kind of okay because I still have some alternate methods to get to my client. I didn't have a whole lot of stuff to do. I was able to get in through my SonicWall VPN.
I was able to get in through TruGrid. And in some cases, I realized I still have my old remote access turbo meeting on. So I was able to connect to everybody that I needed to, but it was frustrating because there were some things that obviously would have gone a lot better, a lot smoother, a lot faster had my RMM been working the way that it should.
So when I called tech support yesterday to report the issue, the technician that took the call didn't know what was going on. Although there had been an alert issued by Enable at something like 4.46 in the morning, saying that they knew there was an issue and they were working on it. So I was a little befuddled that the person I called did not know.
So, eh, okay, no big deal. But I also went back and remembered that this had kind of been happening to me the last two or three weeks where every now and then I couldn't log in or if I did log in and I clicked on an endpoint, I would go to a client, click on the location, click on the station, and then it would kick me back out to the front of the dashboard. And I thought that's a little frustrating, but after two or three tries, I would get in.
So the last two days, and I know that there were some people just berating Enable for this because they probably did not have alternate ways in which to work with their clients, and that is frustrating. So in all of these years that I have defended Enable by saying that they've never done me wrong, I didn't have a reason to switch, well, I'm not going to say that quite yet that I found the reason, but this could be it. Now, I'm going to say up front, folks, I usually don't talk about my own personal stack, and I usually tell vendors don't call me because I don't evaluate stacks every week of the year.
I wait till a certain period before I evaluate my stack. I know that I was just at the Kaseya home office where they did a half court press on me to say, hey, $3.99, we can get you in here, give you a whole suite of tools. I wasn't ready to jump on it yet.
So Kaseya, don't call me just because I said this. Talking to Ninja One in a few weeks on the podcast, don't call me just yet. Synchro I looked at last year, Atera, I know you're out there and you're waiting, but let's see what happens tomorrow.
I may give another report back then, but I will say this. This is obviously a frustration that if this is your only way to support clients, and if you have, I don't have that many endpoints, but if you have 1,500, 2,000 endpoints and you can't connect, that's got to be frustrating. So I empathize with all the people out there and I'm not yet ready to come at them with the burning torches and the chains and off with the heads and things like that.
Every vendor has had an issue at some point in time. It's all in how you respond and how quickly you resolve it. I'm not happy with the fact that it's gone two days without a true resolution, but we'll see tomorrow.
I've at times was able to get in after five minutes, 10 minutes. I did get in, I do one little task, then I go do something else and come back, couldn't get back in. Frustrating.
So we shall see. And again, lucky that I have alternate methods to get to my clients. That's probably something that if you're in this situation, you should have a backup method of getting to your clients, whether it's a VPN through your firewall, a solution like TruGrid, Total, whatever's out there, always have a backup.
What do they say? Backup to your backup. So that's my little news and rant that I wanted to do off.
Let's now bring on our good friend Ron Cervantes, because it's always good to hear from others. And for those that do not know Ron, he is the founder and owner of C Solutions IT, an IT managed service provider in Orlando, Florida. And they basically provide IT management solutions and consulting services in the greater Orlando area, home of Mickey Mouse, Mr. C, how are you, sir?
I'm doing well. Thank you.
[Ron Cervantes] (7:58 - 8:09)
All right. You know, I was just thinking about your enable thing. Isn't there a baked in remote support in Windows PCs that you could actually just turn on, almost like a team viewer?
[Uncle Marv] (8:10 - 9:04)
There is, but if you hadn't pre-done it before, it's a little difficult to walk some of my users through. But yes, there is. And actually, one of my customers, maybe a couple of weeks ago, asked me if he could do that so that he could remote into his machines that way.
And I said, that's not really secure. Not really for you, but we'll see how it is. So Ron, thank you for joining us.
I also want to thank those of you that are watching live. I see we've got viewers here on the channels that we have. Looks like all platforms have somebody watching, including the X.
I see Giles out there, one of the Jasons, and I don't know who's everywhere else, but thank you and welcome. So Ron, that's been my life for the last couple of days. How's your life been?
[Ron Cervantes] (9:06 - 11:29)
My life's all right. Not too bad. I was attended MSP Geek locally.
So that was Sunday, Monday, Tuesday. So I just finished up yesterday. I'm wearing one of their shirts.
And I got, it was a good conference. I think they do a good job. I would say not as many people as I thought was going to be there.
I feel like it was attended more last year. But I will tell you that one thing that I appreciated out of that conference was that they spent quite a bit of sessions, almost like they had, you know, we talked about the tracks that conferences can have. And they had like ownership track, tech track, but they also had a health track, which I thought was really cool.
And it focused on, I mean, let's face it, we are not the most healthy industry. If you've attended our conferences in general, you know, I joke with this with some of our colleagues, but yeah, I mean, they're just not the most, we oftentimes don't take care of ourselves. And a lot of this was mind and body.
And there was quite a bit of being more comfortable just on a public scale of some of the speakers, of being vulnerable, of I need, I want my mind to be right, to throw out the idea of possibly things like meditation. You know, I mean, when you think of meditation and wanting to do things right for your body and wanting to get healthy and, you know, just being in a good mindset and having a healthy mind, does Jason Slagle come to mind? You know, but he's right up front talking on stage of what he's doing, of trying to be mindful in how he approaches and not, you know, not trying to suffer from burnout and doing the right things to try and turn around health and really just kind of be healthy while being in the tech field and stuff.
So it was refreshing on a number of sessions that were focused on that to cover quite a bit of that. So I really enjoyed that part.
[Uncle Marv] (11:29 - 13:14)
I tell you this, health has become something that, it's kind of a hot topic, but not really a hot topic, if you know what I mean. So I'm only going to share this real quick just because I thought about bringing health into the IT Business Podcast, but that's really not my area and I didn't want to cross streams, I guess. So I've got a show that I've been toying with off to the side called The Unhealthy Podcast.
And I've been, you know, talking about those things where it's, you know, mind and body and life coaches and grief and imposter syndrome. I'm even going to be talking to somebody about microdosing. Not something that I've ever participated in.
I've talked to some people that are doing alternate lifestyles with like Ayurveda and functional nutrition. And I think that it's going to be something that the tech community is going to start paying attention to. I know I don't want to call somebody out, but I think there's something very interesting that will be coming from a friend of ours, basically targeting health in the IT sector.
So I look forward to that when that happens. But so tell me in terms of the MSP Geek Conference. Now, I did hear about it last year.
I didn't really hear much about it this year. And I thought that I would make plans to attend because it's local in a sense. I mean, it's in the state of Florida.
And I kind of said, if it's in Florida, I'll try to get there. But the timing didn't quite work out. But in terms of like size and days, what's it like?
[Ron Cervantes] (13:15 - 14:15)
Yeah, so Sunday was kind of like an optional day. You could do some like pre-day type of stuff. You have to sign up ahead of time.
And so I think there were three different offerings there. And so I actually, I did sign up for the Tim Golden session that went for four hours, Sunday afternoon. And so that covered a lot of compliance.
And it was going to cover SOPs, a little bit of compliance policies, procedures, SOPs, all that stuff. And then altogether a full blown process kind of encompasses everything. And a lot of it was open conversation on the topic as well.
I feel like every session I was in; Matt Lee was in there too. So he was always... And it's funny, we're all sitting in the room and Matt Lee's an attendee.
We're all in the room, but Matt Lee's the only one wired up for Mike.
[Uncle Marv] (14:17 - 14:18)
Oh, he was a plant, huh?
[Ron Cervantes] (14:19 - 15:00)
He was a plant, yeah. So he always had a mic wired up on him. But I mean, he's always going to throw in all of his helpful insight and all that stuff.
So I did that session. And then, yeah, the rest of them was just Monday. It's basically Monday and Tuesday of sessions that they would have.
You know, you just choose based off of what was offered. A lot of them were just one session at a time and might be in the main ballroom area. And then other times you might have a choice between three different sessions that you could choose from.
But it was definitely more intimate than last year, I think. I'd say there were less people. I know they would like to have more.
[Uncle Marv] (15:00 - 15:09)
Okay, what was the number, do you think? If you had to guess on a number, what was it? 250.
Okay, that's a good size, actually.
[Ron Cervantes] (15:09 - 15:18)
I like that size. I feel like it was closer to like four last year. I could be wrong.
I don't know. I could be way off on my guess. I don't even know the answer to that.
[Uncle Marv] (15:19 - 15:50)
Okay, well, that's still a good size, about the right number of days. I'm good with a one or two-day conference. I'll be at the Super Ops, Super Summit, May 31st in Tampa.
That's just a one-day event. And then I'll be at IT Nation, June, what is it, 3rd through the 5th? IT Secure?
Yeah, IT Nation Secure. I'll be there for that. And then, of course, I'll be at the Big Daddy, PAX 8 Beyond out in Denver, my annual trip across the Mississippi.
[Ron Cervantes] (15:51 - 16:08)
I didn't know about the Super Ops thing. I would have gone to that, but the 31st would not really work that well. I got to go to a volleyball tournament that weekend.
And I don't think I'm going to go to the IT Nation. I'm kind of conferenced out, I guess.
[Uncle Marv] (16:09 - 16:11)
The season is just starting, my man.
[Ron Cervantes] (16:11 - 16:33)
I know, I know. I'm talking about in general. Very well, like last year, I think I booked three in a row from May to June.
And after that, I was like, oh. And so I don't think I'll go to the Big IT Nation. But of course, I'm looking forward to MSP Unplugged.
I mean, always, or TechCon Unplugged, I should say. Sorry. But yeah, there's just a...
[Uncle Marv] (16:38 - 16:48)
And I'm doing twice the number that I usually do. I think I will be attending nine this year. And that's way too much.
But anyway...
[Ron Cervantes] (16:48 - 16:50)
Well, if I'm getting the red carpet experience, I'll go.
[Uncle Marv] (16:53 - 19:36)
I'm not getting red carpet experience. I'm getting swag. That's all I'm getting.
And I get to run around to the booths and grab those. So although I will... We did talk a little before the show here.
I will be visiting Total while I'm out at Denver. And I will be taking time away from the conference, going to their home office, kind of like I did with Kaseya. So they'll give me a tour.
I may have a podcast or two there. So if anybody has any questions about Total that they want me to ask, send them to me either in an email or on one of the platforms. And I will ask Total while I am there.
All right. So let's do a quick Florida man. And I want to start with one that I think is a little bit of nostalgia.
Okay. So let's see. What I'm doing, folks, is I've actually gone through and tried to find some of the tech-worthy Florida man stories.
So that doesn't mean that they're all crazy. But it does mean that they're Florida man and tech-related together. So David Grealish, a computer historian from Orange Park in Clay County, Florida, has compiled a list of landmark devices that shape the evolution of personal computers.
Some of those are the MITS Altair 8800, which was first commercially successful back in 1975. It was followed by the 8080, which was the first clone computer of the Altair. The Commodore PET-2001, the Apple II, and the ever-popular RadioShack TRS-80.
These were all in 1977. And there's a whole list of stuff there. But basically, I'll put a link to that because he has compiled not just the list, but he actually has all of these devices that he has been collecting over the time.
I mean, the Apple Lisa is one that he got that was released back in 1983. The Apple Macintosh in 84. The Compaq Desk Pro 386 in 1986.
That was my first Luggable, is actually what that was, at a Compaq Luggable. And so he has done that. I'll have links to that.
And it has been recognized in the Clay County Historical Society Museum. And that is an interesting there for a Florida man.
[Ron Cervantes] (19:36 - 19:42)
That is interesting. But I thought it was going to be like a crazy Florida man. That's actually kind of an interesting...
[Uncle Marv] (19:42 - 19:45)
I got to start off light. I've got some crazy ones.
[Ron Cervantes] (19:45 - 20:19)
Because I started pulling up because I pulled up a couple of things on here. I'm like, well, these ones are crazy guys. What did you pull up?
Let's see. I've got one. A headline says, Believing he's a mobile tech, a T-Mobile tech, Florida man climbs to their sector causing up to 500 grand in damage.
So this guy climbed up and started ripping stuff down. He was in a tower, 127 foot tower, climbed up there and started working, man. He just started working away.
[Uncle Marv] (20:20 - 22:12)
I remember that. Yeah, he just started disabling stuff and all of that. Well, let's do another laddered approach.
So I started off mild. So you know that Apple is involved in another lawsuit. I mean, they're always involved in one.
But you know that one of the very first lawsuits was brought to them by a Florida man. It was actually filed in 2016. But it goes back claiming that the iPhone, iPad and iPod infringed upon his 1992 invention of a hand-drawn electronic reading device.
So in 1992, he apparently designed these technical drawings and he applied for a utility patent in 1992. But it was abandoned in 1995 because he failed to pay the patent fees. But then he went back and copyrighted the drawings in 2014.
He now claims that he was the first to file a device so divine, so designed nearly 15 years before the first iPhone. And he alleges that Apple adopted a culture of dumpster diving for abandoned ideas and stole his ERD concept for their iOS devices. So he demanded a jury trial seeking over $10 billion in damages and up to 1.5% royalty on Apple's worldwide sales. And then guess what? You hear nothing about that lawsuit. So something must have happened.
So he probably got a little- You think there was something there?
[Ron Cervantes] (22:12 - 22:13)
You think he got something?
[Uncle Marv] (22:13 - 22:17)
I think he got something and had to sign one of those non-disclosure agreements.
[Ron Cervantes] (22:20 - 22:26)
So yeah. I wonder if he drew up the design for Flex Capacitor and he's going after Doc Brown now.
[Uncle Marv] (22:26 - 22:52)
He might. So I did not specifically ask for Florida man stories related to our clients. I think we both have a bunch of those.
I've got my CJ and TJ stories that I could just go on and on about. Do you have anything that has happened with you that could be considered Florida man worthy in the tech business?
[Ron Cervantes] (22:52 - 23:52)
I've got one I could share. It's pretty quick. I had a client that called me and of course thought that they were getting hacked or something like that because characters were just getting typed across the screen and he wasn't touching anything.
And he said it wasn't his keyboard and he disconnected, he said he unplugged his keyboard and still was doing its thing and the mouse and all that stuff. And I said, it sounds like you have a second keyboard attached. Are you sure there's nothing else attached to there?
He goes, I swear there's nothing going on. Nothing. I don't have anything else.
So I'm like, all right. So I drove out there. I drove out there and there's this much of a space between the wall and his desk and I pull out a keyboard, just smushed between right there and his desk when it stopped.
And he goes, how the hell did that get there? That's not mine. It's not mine.
I never put that there. So yeah, he just had an attached keyboard that he had no idea was sitting there and it was probably there for years, but something just shifted and started pressing buttons.
[Uncle Marv] (23:52 - 23:57)
So let me guess. Was it a wired keyboard that he no longer used because he was now using a wireless?
[Ron Cervantes] (23:57 - 24:03)
Probably. Yeah. Yeah.
Oh yeah, it was wired. Yeah. That happens a lot.
Yeah. Absolutely amazing.
[Uncle Marv] (24:04 - 24:23)
All right. Hey, let me ask you this about your business. So the rookie, we met her at TechCon last year.
I asked you about her recently and come to find out that she bailed on you for something, but she graduated and took an extended vacation or something like that. What happened there?
[Ron Cervantes] (24:23 - 24:45)
Yeah. So Sydney, she's been my intern for the better part of the past year. She's been fantastic.
And I mean, the clients love her. They always say that she's just a great experience every time they work with her. And she's always cheery with her tickets.
When she puts like even she'll even put the word yay with exclamation points when she solves a problem for them stuff, which is cute, you know? Okay.
[Uncle Marv] (24:46 - 24:47)
That won't last. That won't last very long.
[Ron Cervantes] (24:47 - 25:48)
I know. Oh, I'll beat it out of her soon. No.
So yeah, she graduated on what day did she graduate? May 3rd, I think it was. I think she graduated on May 3rd.
And so when we were talking, because we've already agreed, I said, okay, we're just figuring out the details and stuff about her coming on full time because I'd like to bring her on. And we were talking about start date. I said, do you want to, you know, to take off some time?
I don't know if you want to start working right away or whatever. And she was, well, I guess I was thinking about that. And she kind of didn't really think about it.
But then she did and said, I guess I'd like to take a month off. I said, okay. So she has been off for the entire month and I'm definitely feeling it.
I'm, you know, missing some of that, that assistance for sure. But her official start date will be June 3rd. And so I'm excited to have her get going.
And she's like, if you need me to pop on, I am not going to bother you. I will not bother you on your break. We're going to be, I will be fine.
Don't worry about it. We'll be good.
[Uncle Marv] (25:49 - 25:55)
Now, did you get that in writing? Which part? That she'll be back on June 3rd.
[Ron Cervantes] (25:55 - 26:01)
Yes, yes. She asked for an offer letter and all that stuff. So I was able to put that all together for her.
[Uncle Marv] (26:01 - 26:06)
All right. And now, was she actually going to school for computer science? I can't remember.
[Ron Cervantes] (26:07 - 26:12)
Yes. It was a degree in business, I believe, with a focus on cybersecurity. Yes.
[Uncle Marv] (26:12 - 26:16)
Oh, so she's going to take over that for you.
[Ron Cervantes] (26:17 - 26:20)
We'll see. Help me. Yeah.
[Uncle Marv] (26:20 - 26:22)
Is she going to ask you when you're going to put a seam in?
[Ron Cervantes] (26:24 - 26:27)
You're right. Yeah, we're going to put a little sock in, yeah.
[Uncle Marv] (26:27 - 26:46)
Yeah. That's the first thing CJ asked me when he came across his, not his first issue, but his second or third day there at one of my clients. He's like, do you think we can put a seam in here?
First of all, do you even know what that is?
[Ron Cervantes] (26:46 - 26:47)
It's a sewing term.
[Uncle Marv] (26:47 - 27:12)
Do you know how much it costs? And do you know how to put a computer together? Because that's what you were hired to do.
Ask him if he could spell it. Oh my goodness gracious. All right.
So let's go to another Florida man story. So let's do, let's do this one. You know where Palm Coast, Florida is?
[Ron Cervantes] (27:13 - 27:18)
No, I'm guessing it's on the coast somewhere. Just a wild guess.
[Uncle Marv] (27:18 - 28:45)
So January 9th, 2024, the US authorities arrested 19-year-old Noah Michael Urban of Palm Coast, Florida, charging him with wire fraud, aggravated identity theft, and conspiring with others to use SIM swapping to steal cryptocurrency. Prosecutors allege that between August 2022 and March 2023, Urban, using aliases like Sosa and King Bob, stole at least $800,000 from at least five victims by compromising their email and financial accounts through unauthorized SIM swaps. How much again?
$800,000. So what ended up happening was he turned out to be a core member of the hacking group behind the 2022 breach at Twilio, a company providing text messaging and phone call services. This group was dubbed Scattered Spider or Octopus, spelled O-K-T-A-P-O-S and is linked to breaches at over 130 organizations in 2022, including Door Dash, MailChimp, Plex, and LastPass.
[Ron Cervantes] (28:47 - 28:48)
Hmm, interesting.
[Uncle Marv] (28:50 - 28:55)
So I will have a link to that. So yeah, 19-year-old kid named Noah.
[Ron Cervantes] (28:58 - 29:34)
I have a Florida man, not really tech, but kind of involved because it has to do with Tesla. And it wasn't actually here. It was just a guy that drove from Florida to Texas, that there was a cyber truck launch in Texas that he threatened.
Oh, yes. I remember that story. He was going to cause mass casualties at the Tesla launch event.
And he was stopped in Austin, Texas, I believe. But he drove from Orlando to get there. So it's kind of Orlando by proxy, I suppose.
[Uncle Marv] (29:35 - 29:35)
Yep.
[Ron Cervantes] (29:39 - 29:53)
Let's see where this one is. He seems to have; he objects to technology and modern life. So there's that.
Who knows? He might have been saving people.
[Uncle Marv] (29:53 - 31:02)
Yeah. So let's see. Here's one.
This one's going a few years back. A Florida teenager called 911 over the PlayStation Network outage during the 2014 holiday season. According to a transcript shared by Palm Beach County Sheriff's Office, when the operator asked about the issue, the caller inquired, do you know the whole thing that's been going on with the PlayStation Network?
The operator advised the caller to contact Sony, as 911 is only for emergencies. The sheriff's office tweeted, no, we don't know. When we will restore service to Xbox or PlayStation, please dial 911 only for emergency.
So that was an outage that apparently, Sony and Microsoft's Xbox Live suffered DDOS attacks on Christmas Day, 2014. And Xbox recovered quickly, but PSN took multiple days to restore their service. Leave it to Sony.
[Ron Cervantes] (31:03 - 31:04)
Yes, of course.
[Uncle Marv] (31:06 - 32:47)
And let's see. I had one more that, let me make sure I get this one. That's Florida Ross.
That's the guy that demanded the millions. So how about this one? On July 27th, 2020, Casey William Kelly, a 42-year-old Florida man, purchased a Porsche 911 Turbo worth nearly $140,000 from a dealership in Destin, Florida.
Using a cashier's check, he printed from his home computer. Then the very next day, he attempted to buy three Rolex watches worth $61,000 from a jeweler in Miramar Beach, presenting another fake check he had printed at home. So the car dealership reported the Porsche as stolen after realizing the check was fraudulent.
And then the jeweler kept the watches until the check cleared, which it did not, and reported the crime to the police. He was arrested on July 29th and charged with grand theft of a motor vehicle and uttering a false bank note. And then upon arrest is when he admitted to printing the fake checks from his home computer instead of obtaining them from a bank.
$140,000 Porsche with a check. Yeah. Unbelievable.
[Ron Cervantes] (32:48 - 32:51)
Came straight from the bank. Yeah. That's better than a personal check.
[Uncle Marv] (32:52 - 32:57)
Of course. Oh, my goodness gracious.
[Ron Cervantes] (33:00 - 33:05)
So I set up a server for the first time in a long time. It's like my only server.
[Uncle Marv] (33:05 - 33:05)
A physical?
[Ron Cervantes] (33:06 - 33:09)
A physical server? Physical server. Yeah.
[Uncle Marv] (33:11 - 33:18)
And I haven't done it in a while. Okay. Did you get a brand name box or did you build it from scratch?
[Ron Cervantes] (33:18 - 33:47)
No, no, no. I would not build it from scratch. No.
It's a Dell PowerEdge server that, yeah. So, but even just, you know, going through that process of the update utility and getting it all going, I had a hard time getting it to boot from a USB drive. And I actually ended up just stopping that and just got a dual layer.
The DVD drive. Yeah, DVD drive.
[Uncle Marv] (33:47 - 33:48)
Ooh, you went old school.
[Ron Cervantes] (33:48 - 34:00)
I did. It worked much better. It worked much, much better.
And just, yeah, I dusted one of those off and burned it. And yeah, once I did that, it was smooth sailing from after that.
[Uncle Marv] (34:00 - 34:05)
So the Dell PowerEdge. So I just did a ProLiant MicroServer.
[Ron Cervantes] (34:06 - 34:10)
Do they still do a Smart Start? Is it, they still call it that?
[Uncle Marv] (34:11 - 34:14)
It's not so smart anymore. I was not.
[Ron Cervantes] (34:14 - 34:21)
I used to love it. I thought they used to be worked really, really well. The Smart, the HP Smart Start.
Yeah. All the way back in the day. I used to always get ProLiant.
[Uncle Marv] (34:21 - 36:29)
It was great. And they even gave you the Smart Start update CD. When you needed to do stuff there.
But they stopped that a couple of years ago. And I was frustrated because for a time, you actually had to have an HP account to log in to get the Smart Start stuff. And I'm like, what?
So I don't know why they were doing it. I mean, if you have an HP server, you should be able to get the CD. Just put in a serial number and prove that it's yours or whatever.
Now, the last couple of times I did it, I did not actually have to have the account. I could just, I did a search and went straight to the page and got it. But it's not.
Now, all of the drivers and stuff are on a page and you have to download them individually. So I'm not real happy about that. So they've certainly taken, you know, a backward slide in that department.
We'll see how it goes in the future, because I will, I'll still need to be doing physical servers at least a couple more years for my law firms. I actually, so the servers that I did do for another firm, I actually had those custom built and they had the option to install the OS for me. But I decided I wanted to do it myself because I wanted to get familiar with those machines in case I needed to work with them because they were custom built.
They were Supermicro boards. I'm like, all right, that's no big deal. Supermicro has been good, been solid.
So the Supermicro boards and the, let's see, the RAID cards, I think they were LSI, which, I mean, they were good. But again, I didn't get a USB drive or a CD with all the drivers and stuff. So I had to go find them all myself.
And that's, that's what's frustrating about all this stuff.
[Ron Cervantes] (36:29 - 37:26)
Oh yeah. Yeah. I had to buy the server operating system separately and then get that all taken care of.
It comes, I mean, it's all preloaded with everything as far as that goes. And then if you have to do run updates, you can just run the server update. S-U-U, yeah.
S-U-U, server update utility is what it stands for, I believe. Yeah. I used to always get ProLiant back in the day and I worked with the smart start.
And it would take a while though. And I remember I used to get a lot from CDW way back in the day. I loved working with CDW and I had my account rep.
He said, do you want us to just put the OS on it when we send it to you and have the RAID configured? I'm like, you can do that? It's like, yeah, sure.
I'm like, okay, cool. Yeah, do it. So it was a while before I even had to do anything at all.
And I would just fire it all up because it would be a process back in the day of getting everything going. Like they would, yeah, they'd ship it with the drives and everything and send it all over as opposed to me getting everything separate to put it all together. And yeah.
[Uncle Marv] (37:27 - 37:40)
Yeah. Like I said, the next time I order custom, I'll just have them do it just because it is nice to have it done. But like I said, I wanted to get the feel for that machine the first couple of times.
Now, what are you using the server for?
[Ron Cervantes] (37:42 - 39:15)
So it is, the client sells go-kart parts. So they are the only US distributor for a certain brand of go-kart parts in the country. And so they have a gigantic inventory machine.
It's like two stories tall. And so this runs, all it has to do is run a SQL server. It's super small.
It's so basic, but it needs to run on a server. And so this communicates to the machine. And I had a separate, a third party, like I got from Upwork.
I had someone design an interface so that it would take orders that come from a website and throw them into QuickBooks as an estimate. And then QuickBooks would get pushed out as an invoice, would then talk to the inventory management system, which then pulls the parts for them. So they wouldn't have to enter in every order that comes in.
It would just be a whole list of parts. And they, once they submit that in there, it just, it's like an elevator inside there. It goes up, gets this drawer, brings it down.
You pick the parts out, then you press the button. It goes up and gets the next part line on there. So it holds all the parts except for the seats and the tires.
So it holds every part of a, in a chassis, I should say. So, but it holds all the rest of the parts. And so it's just like an elevator and it picks it all up for them.
So that's what it does. It controls that. And it's something that I can't virtualize or, you know, be off-site or anything like that.
[Uncle Marv] (39:15 - 39:48)
Interesting. So I was, I, when you said that, go-karts, I'm like, wait a minute. I know somebody up there, but they deal with scooters.
They are the North American, like, authorized dealer for certain scooter parts. But their parent company's out of Germany. They're up near, oh, not DeLand, but somewhere up there.
Maitland. They're just north of Maitland, which I think is too far for you to support. I think I asked you to go there one time.
You were like, nah.
[Ron Cervantes] (39:49 - 39:57)
Did I? If it was a regular current client, I'd go there. I mean, I have a client, I mean, I have clients in Rockledge, which is an hour from me, a little bit more than that.
[Uncle Marv] (39:57 - 39:57)
Oh, okay.
[Ron Cervantes] (39:57 - 40:03)
And I've got, I've got Lakeland. That's an hour from me in a different direction. And I've got Eustis as well, which is almost an hour.
[Uncle Marv] (40:03 - 40:06)
Wait, you support Lakeland? Do we get to talk?
[Ron Cervantes] (40:07 - 40:11)
It's a branch for one of my, one of my clients. So they just opened up an office there.
[Uncle Marv] (40:11 - 40:21)
Okay. Because I, one of my law firms has a branch there and I need to do some stuff up there and I don't want to make that drive. I don't want to make that drive either.
[Ron Cervantes] (40:22 - 40:32)
I got to fight with I-4 the whole way. It's every time I've gone, I've been hung up and it should have been like a 45 minute drive and it ends up being about two, about an hour and 45.
[Uncle Marv] (40:32 - 40:37)
Okay. When is that construction going to be done? That construction has been going on for what, five years?
[Ron Cervantes] (40:38 - 40:55)
Well, they've moved all the way down. I have to say, I've been pretty impressed with their construction because it's moved all the way from, you know, from I, from downtown all the way towards the Disney area. Now they're where I live.
And so they're working on this whole interchange, which is going to be the exit towards like for Universal and all that stuff. Right.
[Uncle Marv] (40:56 - 41:00)
That's near, that's near where the IT Nation conference is going to be, I think. Right?
[Ron Cervantes] (41:00 - 41:21)
Yeah. Yes. Is it Shingle Creek?
Is that where it's going to be? Yeah. That whole area right there.
So they're, I think they do a pretty darn good job and they work pretty quick. You can always complain about construction, but they're doing okay. But I think they're, for our area, probably spring of next year, they'll have it finished.
[Uncle Marv] (41:22 - 41:22)
Okay.
[Ron Cervantes] (41:23 - 41:32)
And cause this is all in preparation too for the, um, oh, what the hell is it called? The new Universal park that's going out. Um, the Nintendo stuff, you know what I'm talking about?
[Uncle Marv] (41:32 - 41:38)
I don't know. Is that the one that the governor was fighting with Disney? No.
For taxes or whatever?
[Ron Cervantes] (41:38 - 41:48)
No, no, no, no, no, no. So Universal's, um, I can't remember what it's called, but it's, it's a new theme park. That's going to have, uh, Nintendo, how do you train your dragon?
[Uncle Marv] (41:48 - 41:48)
Yep.
[Ron Cervantes] (41:48 - 41:56)
Um, and some more Harry Potter stuff, but it's all going to be in a new park that has yet to open up yet.
[Uncle Marv] (41:56 - 42:33)
I believe for those of you that do not know Florida, or let me, let me rephrase that. Disney has enough land to build probably 10 to 15 more parts if they want. Oh yeah.
I mean, they, they literally are going to be the size of Orlando when it's said and done. It is a massive amount of land. And so all the conferences that we do in that area are surrounded by Disney parts.
And I just had to check because I wanted to make sure the Rosen shingle thing was last year. This year they are at the gay Lord.
[Ron Cervantes] (42:34 - 43:04)
You know, it's funny. That's funny. You say that because last year I went to it and I had my badge, everything.
I drove straight to gay Lord. I drove straight to gay Lord. Didn't even look at anything.
So what did they do? Do they alternate? They must, they must, because it was at it.
Yeah. And I, I can never tell the difference. Yeah.
I don't know. Usually it nation is that at gay Lord and secure is that shingle cream. So I don't know a universal, it's going to be epic, epic universe, epic universe.
[Uncle Marv] (43:05 - 43:20)
Yes. All right. So there will be more opportunity to do conferences in Florida so you can visit the new parks.
Um, I get it. Is the star Wars thing in Orlando yet? Or is that still out in California only?
[Ron Cervantes] (43:20 - 43:22)
Oh no, we've got a whole star Wars land.
[Uncle Marv] (43:22 - 43:22)
There is.
[Ron Cervantes] (43:23 - 43:23)
Yeah.
[Uncle Marv] (43:23 - 43:28)
All right. Cause I think I promised somebody that I would take a trip to the star Wars park.
[Ron Cervantes] (43:29 - 43:30)
Yeah. You got to check it out.
[Uncle Marv] (43:30 - 43:47)
I don't know. Is it, is it worth it? I mean, do you, do you have to, well, I mean, do you have to be a star Wars aficionado?
No. To understand the rides and characters and all that.
[Ron Cervantes] (43:47 - 44:31)
No, no, no. You can definitely appreciate some of the, the thought and consideration that goes into it. For example, I mean, Disney's they're, they're very big on, on the experience for all that stuff.
So when you go into the star Wars land, they make it so really you can't see anything else, but where you're at, you can't see like a slinky rollercoaster off. That's really super close to you, but you can't see it. Like it's like they make it so that you look like you are in a star Wars environment the entire time, you know?
Um, and, and the experience there is generally it's, I mean, the, the rides are interesting, the thought that they put into them and especially, um, rise of resistance. It's a whole experience where you feel like, you know, they kind of put you in a movie and stuff.
[Uncle Marv] (44:32 - 44:34)
Um, which, which movie, which version?
[Ron Cervantes] (44:34 - 44:44)
Cause you know, well, you, you don't have to, you're good at, you're good on that. You can, you can understand that there's good guys, there's bad guys and there's no story.
[Uncle Marv] (44:44 - 44:53)
You're just trying to understand, you know, the, the days of Baba Fett and baby Yoda and there's young Luke, old Luke.
[Ron Cervantes] (44:53 - 44:56)
There's very little focus on the, on the original star Wars.
[Uncle Marv] (44:56 - 44:57)
Okay.
[Ron Cervantes] (44:57 - 45:00)
Very, very little. Most of it is all on the newer stuff.
[Uncle Marv] (45:00 - 45:03)
The new stuff. So the rogue, the rogue nation, whatever they're doing.
[Ron Cervantes] (45:04 - 45:07)
Um, or how, what's that?
[Uncle Marv] (45:07 - 45:11)
Didn't they have the star Wars rogue? Wasn't that her name?
[Ron Cervantes] (45:13 - 45:17)
Rogue. Her, her name. I know you're not a star Wars.
[Uncle Marv] (45:17 - 45:22)
The girl who gave the, the lightsaber to Luke. Wasn't her name rogue?
[Ron Cervantes] (45:22 - 45:33)
No, her name was, um, uh, what the hell was her name? Ray. It was Ray.
Ray. Okay. Ray.
Ray. There was a movie called rogue one.
[Uncle Marv] (45:34 - 45:38)
That was, okay. I thought, oh, I thought that it was about her. No, no, no.
Okay.
[Ron Cervantes] (45:39 - 45:42)
No, no. How far you want to get into this? I don't.
[Uncle Marv] (45:48 - 47:53)
I don't. And with that, why don't we, why don't we say thank you to our sponsors, our podcast partners. Of course, I mentioned at the beginning that the show is powered by net ally.
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So Ron, anything else that you've got going on in your business?
[Ron Cervantes] (47:54 - 47:57)
You know, I just replaced my PC. What do you work with day to day?
[Uncle Marv] (47:59 - 48:05)
Okay. Don't, you can't say that and then ask me a question. What did you replace it with?
And why did you replace it?
[Ron Cervantes] (48:05 - 49:14)
It just, um, I had, is it's funny. I used to work like every time from, uh, uh, just a laptop. And so I just had a docket station.
I would just take that and go. Um, and then sometimes I'd have stuff running and I would be hesitant to shut it down and then, or I have to rush off to an appointment. So I ended up just saying, well, I'm going to have a laptop on the side and then I'll have like just a desktop that I work with on day to day.
And then that laptop actually died before I made that move. And I had a gaming PC that, um, that I got for my kids during COVID. And then they kind of just fell off gaming, like, like that.
And I said, well, I'm taking it. So, um, I took it and now that's gotten a little old. It was an, it was an alien where, um, but I was, you know, solid specs on it, but it was just getting a little bit older.
And so I came across a decent deal on a Dell precision with a, like a 16 gig video card in it as well. Um, and so I jumped on that and spent, uh, quite a bit of time last week of getting it right. And I actually just swapped it out today and I am working from it.
So, um, just, uh, just a Dell precision desktop. Uh, it's a tower.
[Uncle Marv] (49:14 - 50:03)
Okay. So I've got a HP Z workstation. I don't know which Z it is, but I've had it actually a few years and it is still windows 10, but it is 32 gigs of Ram.
I've got two solid state drives in there. So it is still humming around, humming along pretty nicely. Although I'm, I know it's time to start looking at something because end of life next year.
And I probably should be on something windows 11. Because even the laptop that I carry around, uh, even though it's an HP pro book 400, uh, it's still windows 10. So I am looking at it now.
I just purchased a whole bunch. Let me, Oh, I should probably bring up what I purchased.
[Ron Cervantes] (50:03 - 50:08)
So did you, did you, did you put your SSDs in a rate? Are they like the equal size or are they just the two of them in there? Okay.
[Uncle Marv] (50:08 - 50:12)
No, I just got my C drive and my D drive. I, I did the second one really for storage.
[Ron Cervantes] (50:12 - 50:18)
Yeah. I, mine came actually configured in raid and I ended up just breaking it and I split them.
[Uncle Marv] (50:19 - 51:26)
Okay. So I just purchased for one of my clients, we purchased, um, the HP Z2 workstation. It's a graphics based machine.
We put in 32 gigs of Ram and they've only had a one terabyte solid state drive, but they've got the eight gig NVIDIA T 2000 video card in with it. Uh, it is core. I nine 24 core processor.
Wow. So I'm like, Hmm, if I could build an extra, you know, thousand to a customer, I might be able to, to get that for myself. So I got one tower and then I actually purchased two mobile workstations that, uh, I don't have the name in front of me or else I'd tell you, but they're, they're still the HPs, but they're, they're like the G 10 something workstation.
And again, 32 gigs of Ram and they've got eight gigs of dedicated video on the system as well.
[Ron Cervantes] (51:27 - 51:40)
So I was wrong. I have 12 gig card, not 16. I was wrong, but I have 32 gig of Ram and then 16 core.
It's a nice seven. I have not splurged on a nine. I have not bought a nine for anyone.
[Uncle Marv] (51:42 - 52:41)
Here it is. The Z book power G 10 mobile workstation, and then a G 10 Fury workstation. And these are I nine 13th gen and the notebooks are also, uh, one is 16 core and the other is 20 core.
So that was a quote that was a, so between one computer, two workstations, and they're going to run dual 32 inch monitors in docking stations off of them. So, uh, that, that was a $15,000 deal for that client. So I bet.
Very nice. Yeah. So that's, uh, I, I don't know if I can afford to go that much, but, uh, a mobile workstation, uh, with that much power seems nice.
[Ron Cervantes] (52:43 - 52:46)
Where are you going to do it? Well, you've got all your video editing, right?
[Uncle Marv] (52:46 - 53:34)
So that's one reason. Yeah. So when I go on the road, cause normally what I have to do is if I do a podcast on site, I have to wait till I get back to the office to do stuff.
Cause I've got a dedicated, this is a, an old HP Z two 30 that is only for my podcast editing and stuff. So all my recordings, um, although I do, we're going to get into gear talk here. I purchased a new camera system that I will take with me on, on live sets.
When I go out to conferences that will be able to record the video there for me. And son, there's little bit of editing that can be done inside the app. It actually runs off an iPad so I can do all of that and then export them out to another thing and do the editing that way.
So we'll see how that goes.
[Ron Cervantes] (53:34 - 53:40)
How much time do you think you spend a week on the podcast?
[Uncle Marv] (53:41 - 54:21)
So basically the short answer is it could be three to four hours per episode. Okay. Um, so basically this is one hour.
So, uh, an hour prep, an hour show, an hour editing, and then whatever time I need to do to, you know, if I've got to recruit a guest, I do a, a pre-chat with somebody that hasn't been on the show, you know, before. So we have that chat. And then of course I got to go post and you know that thing I love to do so much market the show, right?
[Ron Cervantes] (54:21 - 54:22)
Yeah.
[Uncle Marv] (54:22 - 54:33)
That stuff. So it gets up there. I mean, sometimes it's, it's shorter than that.
You know, the short episodes don't really take that long, but shows that are 45 minutes to an hour, you know, it's, it's a good bit of time.
[Ron Cervantes] (54:34 - 54:35)
Oh yeah, for sure.
[Uncle Marv] (54:36 - 54:58)
So we are coming into the busy season. So I've got the, the PitchIT shows that will be coming up. So that will add a lot to it.
We've got the live shows that I do on site at the conferences. And you know, if I do anywhere between five and 10 of those, that's all that work. So that's why I got the camera system.
That's why I got some of the upgraded gear so we can shave a little time off of that.
[Ron Cervantes] (54:58 - 55:01)
At least the PitchITs are only like 15 minutes, right? Yeah.
[Uncle Marv] (55:02 - 55:14)
Yeah. Yeah. I mean, I try to keep them at 15 minutes.
I, I can say this publicly. I'm kicking Sean Larno off the shows because, you know, we could waste three to five minutes in the beginning.
[Ron Cervantes] (55:15 - 55:23)
It makes sense. I mean, I, I was always going to say that, but yeah, I was like, you could, yeah. Because he ends up introducing them when, yeah.
[Uncle Marv] (55:24 - 55:33)
Yeah. So we're still working out that process. So those actually start next week.
I will release them after the first IT Nation.
[Ron Cervantes] (55:33 - 55:35)
Was Total one of them in the past?
[Uncle Marv] (55:37 - 55:39)
I think they were like three years ago.
[Ron Cervantes] (55:40 - 55:41)
I feel like they were.
[Uncle Marv] (55:42 - 55:49)
But that's, I wasn't covering it then. My first four year coverage was last year.
[Ron Cervantes] (55:49 - 55:54)
Yeah. So. With the steak knives.
[Uncle Marv] (55:57 - 56:15)
That was fun. I had to figure out if I'm doing steak knives again or something else from the dollar store. We haven't decided yet.
But I like the steak knives idea. So. All right.
So were you ready to ask me something?
[Ron Cervantes] (56:16 - 56:28)
No, I was just going to say this was nice hanging out here. And now I've saved myself an entire episode I have to listen to. So I'm like actually save time hanging out here.
There you go. Except I do listen to it like 2x now.
[Uncle Marv] (56:30 - 56:34)
Oh, you're up to 2x? I was at 2x for a while. I went back to one and a half.
[Ron Cervantes] (56:34 - 56:39)
I remember hanging out online with Jason Percival. Was he listening with us? You know?
[Uncle Marv] (56:40 - 56:40)
Yeah.
[Ron Cervantes] (56:40 - 56:55)
We were all. Okay, we were sharing how fast we listen to podcasts and his response was amateurs. I don't remember what his speed was.
It might be like 2.75 or something like that. I can't remember. But yeah, he called us amateurs.
So I'm up to two.
[Uncle Marv] (56:56 - 57:41)
We should probably ask that because I think. So the Millers. So I just got a note from Jason Miller.
I think he's a month behind on shows. Which technically the way shows have been going out, I think he's 10 shows behind. So I think he listens at 1x.
You know that. So I found myself. So this doesn't happen anymore.
But when I used to travel with the wife, like when we go visit my mom, it's a, you know, two and a half hour trip or whatever. And she'd be like, let's listen to a podcast. And of course, I'd pop it in and I'm listening at, you know, one and a half, two X.
And she's like, you got to slow that down. So one of the hardest things was to listen to a podcast at 1x.
[Ron Cervantes] (57:42 - 57:50)
Yeah, yeah. It's weird for me to hear your intro song at normal speed. Like, what song is that?
I don't even recognize it.
[Uncle Marv] (57:52 - 59:18)
Yeah, so we should. I don't know if I'll do a poll on that, but that would be cool to see what speeds people listen to. So all right.
Well, Ron, thank you for hanging out. Thank you very much. Now, for those of you that thought you were going to see the incomparable Rob Ray tonight, that could not happen.
So Rob is actually going to be on a show tomorrow. We are doing a very special live stream with Rob as we promote Pax 8 Beyond. And I think that is at 4 p.m. Eastern. So it'll be during workday. So you can take a little break. It won't be a full live show.
I think it's going to be 20 to 30 minutes. But I'll have Rob on. So if you are listening to this episode in real time and you're listening to it either Wednesday night or Thursday, be sure to check out the live show Thursday afternoon, 4 p.m. It will stream on all the platforms and all the information is available at itbusinesspodcast.com.
The godfather of the channel. And I think that's it. I had some other news that I don't want to get into.
I did my, oh, he is listening. And there he is. Jason has responded 3x speed.
And sometimes I have to check since I feel like it's getting slow.
[Ron Cervantes] (59:18 - 59:19)
Oh, my goodness.
[Uncle Marv] (59:19 - 59:42)
Yeah, definitely weird to watch live at normal speed. Yeah, I'm sure there'll be some players that you can do video and speed up. That would be interesting.
I think the hardest thing really is to listen to somebody at 2x speed on a podcast and then see them in real life and be like, that's not your voice.
[Ron Cervantes] (59:42 - 59:46)
Exactly. Yeah. Yeah.
The voices don't change. It's just the speed. Really, it's just speed.
[Uncle Marv] (59:46 - 59:47)
The speed and pitch. Yeah.
[Ron Cervantes] (59:47 - 59:54)
When you're near the MC at TechCon, I'm like, Marvin, pick it up, man. You're going to keep going.
[Uncle Marv] (59:55 - 1:01:24)
Let's move it. Move it. Yes.
And for those of you, oh, I should probably go ahead and give a shout out to the boys over at MSP Unplugged, Paco and Rick. They are still accepting attendees for TechCon Unplugged, which is happening this September. It is in the Washington, D.C. area. And I think the ticket prices just went up. You may have missed out on the early bird pricing. But if you head over to TechConUnplugged.com, you can still get tickets. I think they're, what, $299, $399? Let me pull this up and see. But that includes everything, folks.
That includes your ticket price and meals while you're there. You get a plus plus breakfast, September 12th through the 14th. The event location is the Hotel at Arundel Preserve, which is actually in Hanover, Maryland.
And nope, if you go there now, if you hurry, the ticket prices are still $299, but they will be increasing to $349. And you can see some of your great sponsors there, Super Ops, Monger, ThreatLocker, Solutions Granted, Pax8, Tech Marketing Engine, Blumira, ScalePad, and Timmis.
[Ron Cervantes] (1:01:26 - 1:01:28)
I'm excited. Yeah.
[Uncle Marv] (1:01:29 - 1:01:30)
Have you talked to them?
[Ron Cervantes] (1:01:30 - 1:01:30)
Although it seems far away.
[Uncle Marv] (1:01:31 - 1:01:35)
It does. Well, when you got like six between now and then.
[Ron Cervantes] (1:01:37 - 1:01:38)
What were you going to say? Have I talked to who?
[Uncle Marv] (1:01:39 - 1:01:54)
I was just, as I was reading things, so of course, ScalePad and Timmis both called my office today. And I chose, I talked to the ScalePad person, but not the Timmis.
[Ron Cervantes] (1:01:56 - 1:01:57)
Like a vendor sales call?
[Uncle Marv] (1:01:57 - 1:01:58)
Yeah. Oh, yeah.
[Ron Cervantes] (1:01:58 - 1:01:58)
OK.
[Uncle Marv] (1:01:58 - 1:02:05)
Yeah. I got to slow those down. ScalePad, I'm already using their product, so I don't know why they're calling me.
[Ron Cervantes] (1:02:07 - 1:02:10)
I have ones calling my cell phone, and that always just turns me off immediately.
[Uncle Marv] (1:02:14 - 1:02:51)
Yeah. All right, my friend. Well, that's going to do it.
We'll turn off live here. Thank you all for joining in. And for, I was trying to think of something I was going to promote, but I didn't write it down, so it's going to get lost.
So check out the website, and check out Ron's website, csolutionsit.com. And he will be your Florida man in the Orlando area. If you need some assistance, his rookie will be back to work on June 3rd.
Sidney, we will welcome you back. Is she going to be attending TechCon again?
[Ron Cervantes] (1:02:51 - 1:02:52)
Yes, we're both booked.
[Uncle Marv] (1:02:52 - 1:03:03)
All right sounds good there. And we'll see you out and about at some of the other places. And that is going to do it, folks.
We'll sign off here.
[Ron Cervantes] (1:03:04 - 1:03:05)
Thanks for having me.
[Uncle Marv] (1:03:05 - 1:03:10)
Thank you for coming on. We'll see you all soon. And until next time, Holla!
A LITTLE ABOUT ME:
Born and raised in Wisconsin I graduated with a Bachelor's in Business with a concentration in Management Information Systems in 2000. Immediately upon graduation I moved to Orlando in an IT role for a local trailer leasing company.
Originally part of a five person team, I became the sole IT Director for the corporate office of 20 employees and 13 remote branches across the country managing IT support for over 80 users. Through automation and streamlining of IT processes and procedures I was able to be much more efficient in my role and the support of my end users.
After obtaining my Master's degree in Management Information Systems in 2007, I began to teach as an adjunct instructor for Rasmussen College. In 2013, my role with the trailer leasing company ended (corporate buyout) and it was logical progression to move towards focusing on his own IT support services for small businesses. My thought was, "If I did it for a single company, why can't I run other small business IT departments"? Since then I've carefully selected clients that are the right fit for me to ensure we have the same goals in mind. Using technology as a profit tool to enable their employees while implementing security best practices to ensure their risk exposure is as small as possible.
PERSONAL NOTES:
I enjoy playing recreational soccer, exercising, watching NFL football, playing fantasy football and I am a big Green Bay Packer fan.