748 Rob Rae, A cappella and Auvik
Uncle Marv brings the heat from IT Nation Connect in Orlando, chatting with industry heavyweights Rob Rae of Pax8 and Mark Ralls of Auvik. From partnership announcements to network mapping wizardry, this episode is packed with insights that'll make your IT business boom!
In this action-packed episode, Uncle Marv sits down with Rob Rae, the self-proclaimed "godfather of the channel" from Pax8, to discuss the recent ConnectWise partnership announcement and the new Voyager partner program. Rob dishes on the reasoning behind credit card surcharges and how Pax8 is investing in better tools and experiences for MSPs. The conversation takes a fun turn as they debate the merits of rappers versus a cappella groups for tech conference entertainment.
Next up, Mark Ralls, president of Auvik, joins the show to talk about their network monitoring and management tool designed specifically for MSPs. Mark highlights Auvik's standout feature - its network mapping capabilities - and how it integrates seamlessly with ConnectWise to provide frictionless IT solutions. He also teases their new NorthStar feature, which helps technicians visualize and troubleshoot network issues more effectively.
Both guests offer valuable insights into the evolving MSP landscape, upcoming industry events, and the importance of creating exceptional experiences for partners and clients alike.
Guest Bios:
- Rob Rae: SVP of Business Development at Pax8, known for his energetic presence and deep understanding of the MSP ecosystem.
- Mark Ralls: President at Auvik, bringing extensive experience in network management solutions tailored for MSPs.
Websites Mentioned:
- Pax8: https://www.pax8.com
- Auvik: https://www.auvik.com
- ConnectWise: https://www.connectwise.com
People Mentioned for Shout Outs:
- Flo Rida
- Ludacris
- Nelly
- Snoop Dogg
- Fatboy Slim
- Pentatonix
- Kenny G
=== Show Information
- Website: https://www.itbusinesspodcast.com/
- Host: Marvin Bee
- Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
- Become a monthly supporter: https://ko-fi.com/itbusinesspodcast
=== Music:
- Show Intro: Upbeat & Fun Sports Rock Logo, By AlexanderRufire
- License Code: 7X9F52DNML - Date: January 1st, 2024
Rob Rae
Corporate Vice President of Community and Ecosystems
Rob Rae is the Corporate Vice President of Community and Ecosystems at Pax8. He joined Pax8 in February 2023 and is leveraging his decades of channel, vendor, and managed service provider experience to build relationships with MSPs. He previously served as the SVP of Business Development at Datto for more than five years.
Rob is an award-winning speaker who has been recognized on many executive industry influencer lists and sits on several industry advisory boards, including the Board of Directors for CompTIA. He is well-known in the IT channel for his decades of channel, vendor, and managed service provider experience.
