Owner Third Tier | Microsoft MVP | President NSiTSP
am a recognized leader and influencer in the IT community, with multiple honors and awards, such as the 18-time Microsoft MVP, the MSP 501 recipient, and the SMB 150 awardee. I am passionate about sharing my knowledge and experience with other IT professionals, as the president and founding board member of the National Society of IT Service Providers, the owner of Third Tier, and the author of several books and publications. I strive to promote education, professionalism, and collaboration in the IT industry.