Manager, Sales Engineering
Richie has a strong background in technical support, implementation, and sales engineering within the SaaS world. He's spent the last 13 years solving technical problems and ensuring smooth transitions for clients adopting new technologies. Currently, he manages the Sales Engineering team at DNSFilter, a role that draws on his extensive experience from AppRiver. There, he rose through the ranks from Technical Support to Implementation Engineer and even led a team responsible for migrating a major financial company to Office 365. Richard's expertise lies in understanding client needs, translating them into technical solutions, and ensuring their success with new platforms.